All Motorcycles irrespective of their country of registration can avail Limited Warranty Services from a Royal Enfield Authorized Dealer workshop / Service Centre when ridden in another country, other than its home country (Not applicable for motorcycles exported from one country to another under personal imports) subject to following conditions:
1. The rider should carry maintenance and service records, proof of ownership and Motorcycle registration document (original / photocopy / soft copy) for verification by the Royal Enfield Authorized Dealer.
2. The periodic maintenance services have been availed in the respective period/kilometer ranges as per the schedule in the owner's manual from a Royal Enfield Authorized Dealer Workshop/Service Centre.
3. Royal Enfield Authorized Dealer Workshop’s / Service Centre’s obligations shall be limited to repairing/replacing the genuine part(s) of the motorcycle free of cost only if the part(s), on examination, is deemed to have a manufacturing defect. Defective part(s) which have been replaced will become the sole property of Royal Enfield after due verification.
4. The rider shall transport the motorcycle to/from a Royal Enfield Authorized Dealer Workshop / Service Centre on his own cost and means.
5. Royal Enfield Authorized Dealer Workshop / Service Centre shall work towards delivering the motorcycle at the best possible time. However, servicing time /period may be longer than usual / extended subject to the availability of required emission / country specific homologated spare parts in the given country.
6. Royal Enfield Authorized Dealer Workshop / Service Centre shall take utmost care while disassembly and reassembly or removal and refitment of non-genuine spare parts and accessories including electrical or electronics items like fog lamps, high power lamps, aftermarket horns, mobile phone charger, navigator etc. However, the Royal Enfield Authorized Dealer Workshop / Service Center shall not take responsibility for any breakage / damage / malfunction / inability to refit due to non-availability of special tools / skills etc for assembling the non-genuine spare parts and or accessories while servicing / repairing the motorcycle.
7. Neither RE nor any Royal Enfield Authorized Dealers and / or its distributors shall be held liable for any loss including loss of time / money due to delay in servicing / repairing the motorcycle and the rider is responsible to make his own arrangement for accommodation, further travel etc in such cases.
8. In the event the motorcycle is required to be towed to another workshop for further repair or to the rider’s home country as repatriation, it shall be done at the rider’s own expenses and risk.
9. The remaining Terms and Conditions shall be the same as for General Warranty.
10. The Borderless Warranty shall be governed by the laws of India and you hereby consent to the exclusive jurisdiction and venue of courts in New Delhi, India.
Refer to the below to know the List of authorized Service network across each region.
EMEA - https://www.royalenfield.com/uk/en/locate-us/dealers/
APAC - https://www.royalenfield.com/au/en/locate-us/service-centres/
Rest of the World - https://www.royalenfield.com/in/en/locate-us/service-centres/
